4 Replies Latest reply: Aug 6, 2018 12:43 AM by Softsun RSS

VSI Plugin Registering EMC storage System Problem !!?

Softsun

Hi

i just noticed something interesting in vsi plugin 7.2. I faced this error log when I was trying to register vnx to vcenter 6.5 by vsi plugin.

"Validation Error Could not connect to storage system null.The connection information or credential " error. after checking anything as connectivity and so other things. I tried to login with the Unisphere global username into Unisphere and it was successful. Between a huge amount of error lines. I noticed Unicode 8 error.OK.problem solved. but the funny thing was that the problem raised by my password that had ' sign in it.

' sign was the thing. after I changed my password and removed ' sign problem solved.

 

Thank You.

 

PS: also I tried registering the storage within SIS web page. https:\\x.x.x.x::8443/vsi_usm.by adding in storage setting section .here was the error code "failed to create a new storage system.detailes: validation Error: could not connect to storage system. the connection credential could be invalid. or the system could be unreachable from the service provider.code:530".

Be Happy.

  • 1. Re: VSI Plugin Registering EMC storage System Problem !!?
    Jasonc

    Thanks Softsun for posting about the issue, your analysis and resolution. I will be helpful for others that get this error.

    It would be good for Dell EMC to have a KB article and resolve the issue. Would you mind posing the actual text of the errors, including the Unicode 8 and I'll see what we can do about a KB and future resolution.

  • 2. Re: Re: VSI Plugin Registering EMC storage System Problem !!?
    Softsun

    Hi

    It would be my pleasure to help.its from SIS log:

     

    2018-05-29 08:14:05,537 [nio-8443-exec-3] INFO  StorageSystemController        - Admin@VCENT.com: adding new storage system ...

    2018-05-29 08:14:05,584 [nio-8443-exec-3] INFO  StorageSystemController        - Admin@VCENT.com: Admin@VCENT.com is promoted to storageAdmin.

    2018-05-29 08:14:05,628 [nio-8443-exec-3] INFO  ParameterValidationService     - Admin@VCENT.com: Starting call: Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale)

    2018-05-29 08:14:05,737 [nio-8443-exec-3] DEBUG EncodingSelector               - System Encoding from file.encoding is: UTF-8

    2018-05-29 08:14:05,754 [nio-8443-exec-3] DEBUG EncodingSelector               - System Encoding from file.encoding is: UTF-8

    2018-05-29 08:14:05,755 [nio-8443-exec-3] DEBUG EncodingSelector               - System Encoding from file.encoding is: UTF-8

    2018-05-29 08:14:05,783 [nio-8443-exec-3] DEBUG ConnectionImp                  - Opening connection to Block Storage System with IP 162.16.52.8, user wadmin and scope  0

    2018-05-29 08:14:05,783 [nio-8443-exec-3] DEBUG ConnectionImp                  - Authentication Block Storage System...

    2018-05-29 08:14:06,235 [nio-8443-exec-3] DEBUG ConnectionImp                  - Error returned from the Management Server on 162.16.52.8

    2018-05-29 08:14:06,235 [nio-8443-exec-3] INFO  ConnectionImp                  - Checking valid encoding

    2018-05-29 08:14:06,236 [nio-8443-exec-3] DEBUG ConnectionImp                  - Testing encoding: UTF-8

    2018-05-29 08:14:06,236 [nio-8443-exec-3] ERROR ConnectionObjectFactory        - Error returned from the Management Server on 162.16.52.8

    2018-05-29 08:14:06,236 [nio-8443-exec-3] ERROR ConnectionObjectFactory        - Could not validate and authenticate

    2018-05-29 08:14:06,253 [nio-8443-exec-3] ERROR ParameterValidationService     - Admin@VCENT.com: Could not create a validated object, cause: ValidateObject failed

    2018-05-29 08:14:06,258 [nio-8443-exec-3] ERROR ParameterValidationService     - Admin@VCENT.com : Could not connect to storage system null. The connection information or credentials could be invalid, or the system could be unreachable from the service provider.

    2018-05-29 08:14:06,321 [nio-8443-exec-3] ERROR ParameterValidationService     - Admin@VCENT.com: Call failed for Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale)

    2018-05-29 08:14:06,322 [nio-8443-exec-3] ERROR ParameterValidationService     - Could not connect to storage system null. The connection information or credentials could be invalid, or the system could be unreachable from the service provider. Code: 530

    2018-05-29 08:14:06,323 [nio-8443-exec-3] INFO  ParameterValidationService     - Admin@VCENT.com: Ending call: Object com.emc.solutions.vsi.usm.validation.ParameterValidationService.validateVnxStorageArrayInputForUser(String,Object,Locale), lastTime = 694.5 ms, cnt = 1, avgTime = 694.5 ms, maxTime = 694.5 ms

    2018-05-30 06:32:23,830 [nio-8443-exec-5] INFO  LogGetService                  - Admin@VCENT.com: admin Admin@VCENT.com is done with getting Solutions Integration Service log with filter string: maxNumberLines eq "10000" and string eq "2018-05-29 08:14" and searchArchive eq "true"

    2018-05-30 06:36:56,152 [nio-8443-exec-4] INFO  LogGetService                  - Admin@VCENT.com: admin Admin@VCENT.com is done with getting Solutions Integration Service log with filter string: maxNumberLines eq "10000" and string eq "2018-05-29 08:14" and searchArchive eq "true"

    I hope this be helpful.

    Best Regards.