3 Replies Latest reply: Apr 20, 2017 11:46 PM by evgeny_v RSS

D2-Config and D2 installation error

Sridhar Thota

Hi Guys,

 

I am getting below error while opening the D2 and D2-Config.

 

Can any body let me know, which classpath i need to set for both of application.

Capture.PNG.png

  • 1. Re: D2-Config and D2 installation error
    evgeny_v

    Hi Sridhar Thota

    Few questions here

     

    1. What version you're trying to install?

    2. The installation process itself went without any errors?

    3. What's in the application logs?

  • 2. Re: D2-Config and D2 installation error
    Sridhar Thota

    Hi,

     

    I actually deploy D2-Config in my local Tomcat server. So after deployment its giving like this. I  am using D2-Congot 4.5 Patch22 version.

  • 3. Re: D2-Config and D2 installation error
    evgeny_v

    Sridhar Thota

    It doesn't look to be deployed properly. When using Tomcat - you have nothing specific to set in the CLASSPATH except the stuff mentioned in the Guide, such as modifying catalina.properties common.loader (refer to the D2 4.5 Installation guide, page 35)

     

    • Check if you have this folder <tomcat webapps>\D2\WEB-INF\classes\com\emc\x3\portal\server\utils\ and if there's something in there
    • If no, open the WAR (with 7zip for e.g) file and ensure that the same path existing. If it does->
      • Stop the app server
      • Delete everything in TEMP folder within the Tomcat install derictory
      • Delete everything in WORK folder
      • in WEBAPPS folder, delete D2/D2-Config deployed folder so that you could only have WARs placed there.
      • Start the Application server to re-deploy the apps.

     

    If it doesn't' help

    • We would need to see the logs for both D2/D2-Config in debug mode
    • application server config files

     

    Cheers