2 Replies Latest reply: Oct 5, 2012 2:26 AM by RohitNayal RSS

VSS backup issue


Hi All,


While configuring the Windows 2008 R2 server into backup when I am taking backup of only VSS components we will receiving the below error in the log message .


2012-10-01 14:12:23 avvss Error <10972>: Unable to determine if volume \\?\globalroot\device\harddiskvolume1 is supported by Microsoft system provider GUID ={b5946137-7b9f-4925-af8051abd60b20}, error = 0x80042308

2012-10-01 14:12:23 avvss Error <12077>: VSS returned an error message exiting HR = 0x80042308

2012-10-01 14:12:23 avvss Info <7271>: Final summary generated subwork 0, cancelled/aborted 0, snapview 0, exitcode 536870919



Could you please let me know if you face such an issue as I have also opned a SR with EMC and didn't getting any correct explanation of the issue



Also checked the Registry writers status after running the vssadmin list writers command and all writers are stable.


Attaching error log also