4 Replies Latest reply: Dec 13, 2012 10:41 PM by Tokenizer RSS

RSA Client Failed - Error loading desktop client?

LearnAboutRSA

To all tech experts,

 

I am trying the RSA Desktop Application with Software Token, so I download it from the link: http://www.rsa.com/node.aspx?id=2525. The installation went successfully. However, when I launch the application, error message popup saying "Error loading desktop client". My desktop support has troubleshooted for several hours and without any resolution, and they suggest I need to reimage my machine. Before I make a final decision, just want to check with all the experts here.

 

I am using Windows XP 32-bit, nothing fancy.

 

Thank you so much in advance!

 

Marcelo