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1. Re: Not able to Uninstall Control Center 6.1
Yousef Feb 3, 2011 3:18 PM (in response to RobertK)Hi Robert,
The requested procedure is listed under “Uninstall ControlCenter” document name : EMC Ionix ControlCenter 6.1 PLANNING AND INSTALLATION GUIDE .
Gd luck
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2. Re: Not able to Uninstall Control Center 6.1
RobertK Feb 4, 2011 7:51 AM (in response to Yousef)I have reviewed that documentation. My problem is that control center is
not a listed program under add/remove programs
Robert Kuerth
Storage and Data Protection Mgr.
3170 Fairview Park Dr., Falls Church, VA 22042 MCS | m 512-818-1911 | p
512-996-6981
rkuerth@csc.com | www.csc.com
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3. Re: Not able to Uninstall Control Center 6.1
Yousef Feb 4, 2011 11:49 AM (in response to RobertK)Then you need to follow emc192941,emc195706.
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4. Re: Not able to Uninstall Control Center 6.1
jamerris Mar 8, 2013 9:58 PM (in response to Yousef)Some of the older versions do not put entry under Add\Remover programs. Also they manual way that EMC says to do it by deleteing the registry keys and such is very time consuming and can vary depending on if you are usinga 32bit or 64bit system.directory
There is a MSI that is install during the agent installation. The directory varies depending on the agent version.
The MSI is under C:\Windows\Downloaded Installation. You have to start it from the command line with MsiExec.exe
example:
cd c:\windows\Downloaded Installations\{A88EAE5A-8321-41B0-B064-857CB2A12CEC}
MsiExec.exe /uninstall Master_Host_Native_Install.msi
This process does a full cleanup with requiring a reboot. Work very well
However from an automation standpoint this might work well as the MSI file is 45 megs in size
There is also a file called uninstall_master.bat which I am still working with EMC support to get to work correctly as it is
not removing all the registry settings and also throws an error delete the serivice
But do give MSI a try. I think you will find it works well
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5. Re: Not able to Uninstall Control Center 6.1
Lenny May 10, 2013 7:50 AM (in response to jamerris)Hello Robert,
If the install files have been corrupted and you are unable to run the add/remove scripts I would pull down Primus emc192941 which will describe how to manually uninstall ControlCenter 6.1 from the host. This will permanently remove ECC from the host including all if its stored data.
Locate the article on Support.emc.com and search for "ControlCenter 6.1: How do I perform a manual cleanup an uninstall of ControlCenter?" or the emc192941.
If you have any issues during the removal of the application I would recommend opening a support chat case.
Thank you,
Lenny