6 Replies Latest reply: Aug 19, 2010 1:49 PM by Radhakrishna Bhandary RSS

User with .PEA file with full access getting "Use of this operation is restricted"

SGB01

Hello,

 

I have provided one of our application teams with a .PEA file to access a pool that was set up for them. The profile created for the pool has full access rights to it, and it passes in JCenteraVerify with Read/Write/Delete access all green.

 

However, when the user attemps to use this .PEA file within his application, he is getting an access denied error when attempting to read back Clips. He is able to write without issue. The error he receives is:

 

Address of cluster[IPADDRESS?C:\PEAFILE.pea]: Connecting to Centera cluster(IPADDRESS)

clip ID to retrieve: ERDLN6UONRH8Ae6LBO88F5JJVTTG4157TMCVL20N8QE2UIKI8C3DB

Attempting to load C-Clip with clip ID ERDLN6UONRH8Ae6LBO88F5JJVTTG4157TMCVL20N8QE2UIKI8C3DB ... Centera SDK Error: The use of this operation is restricted (transid='albnwsisqpopal/9/READ_CLIP')(-10204)

 

"albnwsisqpopal" in this case is the user's laptop name.

  • 1. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    Radhakrishna Bhandary


    Hello,

    The error is the result of a read on a clip that has not yet been migrated to the default pool.  A clip that is not associated with any pool will be tagged as pool = <NULL> in the node databases.  Therefore, the Clip_exists call cannot find the clip in any pool, and the subsequent read operation will fail. This can happen with any Centera SDK integrated application that performs a Clip_exists SDK call.

    To resolve the issue, please follow the Primus - emc118842 accessing http://powerlink.emc.com

     

    Regards

    S.R.Bhandary

  • 2. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    SGB01

    Thank you very much for your response. However, I am confused.. I am not writing to the default pool, this is a new/existing pool (but not default).

     

    Second, this is software version 4.1.

     

    Thirdly, the anonymous profile is disabled on our Centera. We already have existing production pools and profiles which are working.

  • 3. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    Radhakrishna Bhandary

    Hello,

    This happens if the clip is not associated with any pool when it is writtent to the  Centera. And when the any Centera SDK integrated application that performs a Clip_exists SDK call cannot find the clip in any pool, and the subsequent read operation will fail with the SDK error - 10204

     

    Make sure that the right profile is being used and profile used for the operation has the right capabilities for the operation. Make sure the Cluster Mask and/or Virtual Pool Masks grant the capability in question.

     

    Check the pool attributes and be sure that the "e" bit (Exists Bit) is set on the pool profile, the mask, and the access profile.

     

    From Centera CLI run the following command:

    Please substitute the pool name you use (abcdef).

    Config# show pool detail abcdef
    Pool Mask: rdqeDcw (The "e" bit" is set on the Pool Mask, Clip_Exists is allowed on the default pool)
    Cluster Mask: rdqe-cw-m- (The "e" bit" is set on the Pool Mask, Clip_Exists is allowed on the cluster)
    Profile Name Granted Effective Monitor Cap Enabled Home Pool
    profile_abcd  rdqe-cw rdqe-cwm yes yes yes (The profile_abcd profile is enable and is allowed to do a Clip_Exists)

     

    if you do not find the e bit, modify the mask to enable the e bit. Assistance to modify the bits can be found on global services online help documentation.

  • 4. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    SGB01

    The Pool mask and the Cluster mask already have the "e" bit set.

     

    Pool Mask:                          rdqeDcwh
    Cluster Mask:                       rdqe-cw--h

     

    Profile Name               Granted  Effective  Monitor Cap  Enabled  Home Pool
    -------------------------------------------------------------------------------
    FileNetUAT                 rdqeDcwh rdqe-cwh   yes          yes      yes
    FileNetUATro               r-qe---- r-qe----   no           yes      yes
    -------------------------------------------------------------------------------

  • 5. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    Dennis Wood

    You will get this error if you are attempting to read a clip that you do not have rights to read.

    Its possible that this clip is a member of a pool that the profile does not have granted rights to.

     

    Unfortunately, there is no simple way to determine what pool a specific clip belongs to. You could try granting rights to various pools (1 at a time) to the profile to help determine this.

     

    EMC Centera Support can look at the clip XML content and tell you what profile wrote it and what pool it resides in.

  • 6. Re: User with .PEA file with full access getting "Use of this operation is restricted"
    Radhakrishna Bhandary

    If a profile with a PEA file was used to write the clips the same PEA file should be used to retrieve the clips.