3 Replies Latest reply: May 27, 2010 9:07 PM by dynamox RSS

ESRS

Amit Gupta

What's ESRS set up?

  • 1. Re: ESRS
    Amit Gupta

    This activity is performed by EMC after VTOC. Also please explain steps followed in VTOC?

  • 2. Re: ESRS
    dynamox

    Amit Gupta wrote:

     

    What's ESRS set up?

     

     

    EMC® Secure Remote Support Gateway is a secure, IP-based,
    distributed Customer Service support system that provides the EMC
    customer with command, control, and visibility for all
    support-related activities.
    The Gateway system has three locations of operation:
    ◆ EMC enterprise servers — EMC maintains a server network that
    administers the Gateway infrastructure.
    ◆ Customer site, hardware, and network — Each customer
    provides the internal network, hardware, and operating system to
    host the EMC Gateway software.
    ◆ Customer site, EMC-provided software — EMC supplies the
    Gateway and Policy Manager software as well as device
    management utilities. EMC Global Services installs this software
    on the customer site hardware.
    The scope of these release notes is the EMC-provided software for
    installation on the Gateway and Policy Manager servers.
  • 3. Re: ESRS
    dynamox

    Amit Gupta wrote:

     

    This activity is performed by EMC after VTOC. Also please explain steps followed in VTOC?

    Basically VTOC formats the drives.