7 Replies Latest reply: Oct 6, 2015 4:24 AM by demen RSS

Adding Virtual Machine Clients failed


i set up a test environment for Avamar 5.0 AVE. install the vcenter client succeed, then i add virtual machine clients.

when i right click the vcenter domain, select "import multiple clients", the error is:

An error occured retrieving virtual machines. please ensure that the connection to the vcenter is active and try again, check whether the vcenter connection information is correct.

but in service Administration tab, i see the vmware vcenter connection monitor, the status is All connections ok.

anybody have similar issue? i also see a question mark on the vcenter client under vcenter domain.