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This discussion will take place Jan. 23rd - Feb. 6th on this space: https://community.emc.com/thread/235727.
On this occasion we will be discussing how customers may save time and effort through the datacenter best practice of optic cable cleaning. Both Dell EMC and our customers consume considerable time and effort to replace optics/SFPs in our switches, directors and storage arrays. This expense in time, effort and product is frequently unnecessary. The Optics initiative creates an opportunity to identify and to simplify these situations, avoiding Service Request creation and reducing remediation time through customer education and self-service. Among the many areas we'll be discussing, our experts will answer your questions in regards to the simplicity and time savings offered by this process, industry best practices and findings and Dell EMC internal studies.
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Scott Ramsay - Director Product Management
William Cross - Principle Global Service Product Manager
John Ford - Services Knowledge Management Lead
Samuel Mercanti - GSPM Connectrix
John Colburn - Principal Field Support Specialist
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>> Ask the Expert: Customers Save Time with Optic Cable Cleaning http://bit.ly/2jtG36J <<
When and Where
Start Time:1/23/17 8:00 AM PDT (America/Los_Angeles)
End Time:2/6/17 2:00 PM PDT (America/Los_Angeles)
Location:Connectrix Product Community
Event Visibility & Attendance Policy:Open