On this occasion we will be discussing the latest enhancements to Dell EMC Online Support and MyService360TM, which includes new experiences to:
- Create, View, and Manage Service Requests
- Live Chat with an Dell EMC support professional
- Set up your Profile, Sites, & Products within Company Administration
- Identify and Schedule Onsite Services
Our experts will answer your questions regarding Online Support and MyService360 and offer guidance on how use these tools to maximize the value of your customer service experience.
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This discussion will take place Sept. 12th - Oct. 14th on this space: https://community.emc.com/thread/232060.
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Featuring as SME:
Brant Harmon - Senior Program Manager
Lauren Conti - Product Services Marketing
Michael Ginn - Title
Suzanne Correia - Program Manager - EMC Customer Service
Lola Wells - Title
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>> Ask the Expert: Easy Ways to Streamline Your Dell EMC Online Support & MyService360 Experience http://bit.ly/2cwkYTY <<
When and Where
Start Time:9/12/16 8:00 AM PST (America/Los_Angeles)
End Time:10/14/16 2:00 PM PST (America/Los_Angeles)
Location:Connect with Dell EMC Customer Service
Event Visibility & Attendance Policy:Open