Dell EMC Unity: Error activating SOL payload: Unspecified error (Dell EMC Correctable)

           

   Article Number:     539631                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

Dell EMC Unity Family

 

Issue:

 

 

While using the ipmitool with a Unity array, unable to initiate SOL (Serial Over Lan) connection.   
    You get the following error:   
    "Error activating SOL payload: Unspecified error"
                                                           

 

 

Cause:

 

 

This happens when your old ipmi session becomes stale.                                                           

 

 

Resolution:

 

 

To resolve this issue, run a a sol deactivate command:    
    For example.   
    ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol deactivate   
   
    To start a new session issue the sol activate command.   
    For example:   
    ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol activate