RecoverPoint: vlan not available in network settings

           

   Article Number:     539516                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

RecoverPoint,RecoverPoint for Virtual Machines

 

Issue:

 

 

   

      Unable to install RP4VM Cluster         
          When using
NSX-T environment VLAN is not visible in network settings while network mapping and network setting is being selected.         
         
          From files/home/kos/installationLogs/server.log logs:
       
        2019-11-12 11:54:42,138 [CommandWorker-28] (DeviceVirtualNetworkBuilder.java:38) INFO - fullNetworkSpec from DeviceVirtualNetworkBuilder result -DeviceVirtualNetworkAndName(deviceVirtualNetwork=DeviceVirtualNetwork(deviceUnitNumber=7, networkUuid=NetworkUuid(super=Uuid(uuid=)), portId=7, macAddress=00:50:56:be:90:fb, adapterType=VMxnet3, connectNicOnPowerOnVM=true), networkName=)
   

                                                             

 

 

Cause:

 

 

   

      Opaque netowork are not supported by RP4VM environment         
          An opaque network is a network created and managed by a separate entity outside of vSphere. For example, logical networks that are created and managed by VMware NSX® appear in vCenter Server as opaque networks of the type nsx.LogicalSwitch. User can choose an opaque network as the backing for a VM network adapter. RPAs running on opaque network may not work.
   

                                                             

 

 

Resolution:

 

 

   

      Workaround:         
          Do not use Opaque network in RP4VM environment         
         
          Resolution:
     
      Dell EMC engineering is currently investigating this issue. A permanent fix is still in progress. Contact the Dell EMC Customer Support Center or your service representative for assistance and reference this solution ID.