VPLEX: VS6 running 6.1.x WAN-COM SFPs info missing

           

   Article Number:     538901                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

VPLEX VS6,VPLEX Metro,VPLEX Local,VPLEX for All Flash,VPLEX GeoSynchrony 6.1,VPLEX GeoSynchrony 6.1 Patch 1,VPLEX GeoSynchrony 6.1 Patch 2

 

Issue:

 

 

When an end user runs the the cli command to check the VPLEX SFP info, if the VPLEX is a Metro configuration the ports info for the WAN-COM modules, A2/B2, no info is reported.   
   
    Example showing no A2 or B2 port SFP info not noted:   

      /engines/engine-1-1/directors/director-1-1-A/hardware/sfps:       
        Name    Manufacturer PartNumber       S/N     RxPower[uW] TxPower[uW] Temp[C]       
        ------- ------------ ---------------- ------- ----------- ----------- -------       
        A0-FC00 FINISAR      FTLF8529P3BNV-E5 UWQ1Q92 570         454         47       
        CORP.       
        A0-FC01 FINISAR      FTLF8529P3BNV-E5 UWQ1H5N 615         442         47       
        CORP.       
        A1-FC00 FINISAR      FTLF8529P3BNV-E5 UWQ0EGL 397         513         50       
        CORP.       
        A1-FC01 FINISAR      FTLF8529P3BNV-E5 UWQ1Q46 684         535         47
     
      CORP.   

   

      /engines/engine-1-1/directors/director-1-1-B/hardware/sfps:       
        Name    Manufacturer PartNumber       S/N     RxPower[uW] TxPower[uW] Temp[C]       
        ------- ------------ ---------------- ------- ----------- ----------- -------       
        B0-FC00 FINISAR      FTLF8529P3BNV-E5 UWQ1NQN 560         538         47       
        CORP.       
        B0-FC01 FINISAR      FTLF8529P3BNV-E5 UWQ1NB0 611         480         51       
        CORP.       
        B1-FC00 FINISAR      FTLF8529P3BNV-E5 UWQ1J2N 633         456         54       
        CORP.       
        B1-FC01 FINISAR      FTLF8529P3BNV-E5 UWQ1J5X 634         459         55       
        CORP.
   

   

      /engines/engine-2-1/directors/director-2-1-A/hardware/sfps:       
        Name    Manufacturer PartNumber      S/N             RxPower[uW] TxPower[uW] Temp[C]       
        ------- ------------ --------------- --------------- ----------- ----------- -------       
        A0-FC00 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006X8 518         460         50       
        A0-FC01 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006Z4 482         484         50       
        A1-FC00 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006Y3 536         483         51       
        A1-FC01 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006XV 379         499         50
   

   

      /engines/engine-2-1/directors/director-2-1-B/hardware/sfps:       
        Name    Manufacturer PartNumber      S/N             RxPower[uW] TxPower[uW] Temp[C]       
        ------- ------------ --------------- --------------- ----------- ----------- -------       
        B0-FC00 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006VX 560         469         49       
        B0-FC01 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ00070U 460         479         48       
        B1-FC00 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006WH 443         497         49       
        B1-FC01 AVAGO        AFBR-57F5AMZ-E3 AGL1643DJ0006W7 411         481         50
     
     
      Also if you attempt to cd to any A2 port it will fail     
     
      Example attempt to get to A2-FC00:     
      VPlexcli:/engines/engine-1-1/directors/director-1-1-A/hardware/sfps> cd A2-FC00       
        cd:     Evaluation of <<cd A2-FC00>> failed.       
        cause:  Command execution failed.       
        cause:  Failed to set value for option --context.       
        cause:  no context found: A2-FC00
     
          

                                                             

 

 

Resolution:

 

 

Permanent Fix:   
    Dell EMC VPLEX Engineering is currently investigating this problem. Once a fix is available this article will be updated.   
   
    We do not have a workaround for this issue at the current code 6.1.x code levels.This is a cosmetic cli issue and will not have any impact other than the end user will not see the WAN-COM module SFP data.    
   
    You will not be able to check the power or temperature levels of any WAN-COM ports though until there is a fix available.