|Article Number: 538268||Article Version: 3||Article Type: Break Fix|
When SNMP-Version v1 is used, the XMS can fail to generate SNMP traps.
This issue has been reported on XMS 6.2.2-3.
Only snmp v1 is affected.
Internally, an IP address is treated as a wrong data type for snmp v1 and it is causing the failure.
Modify the snmp-notifier to version v2c and verify that it works with the send-snmp-notification command.
Fix will be implemented in a future release,
but as of Nov 2019, release date and version has not been decided yet.
There would be NO indication of the failure for users - merely SNMP Traps will not be received. But the array internal logs should show an indication of this failure.
If verification from Global Support is required please collect a cluster log-bundle and engage as follows: XtremIO: How to collect XtremIO log bundle for analysis by EMC Global Technical Support
If any other assistance (e.g. How to change/verify settings) is required please engage support as well.