VPLEX: The director filesystem mounted at '/cores' is 100% full

           

   Article Number:     537641                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

VPLEX GeoSynchrony,VPLEX Local,VPLEX Metro,VPLEX Series,VPLEX VS2,VPLEX VS6,VPLEX GeoSynchrony 5.5 Patch 1,VPLEX GeoSynchrony 5.5 Service Pack 1,VPLEX GeoSynchrony 5.5 Service Pack 1 Patch 1,VPLEX GeoSynchrony 5.5 Service Pack 1 Patch 2

 

Issue:

 

 

A dial-home e-mail alert is received stating that the director file system mounted at '/cores' is 100% full.   
        

      SymptomCode: 0x8a4b9001       
        Category: Status       
        Severity: Critical       
        Status: Failed       
        Component: DIRECTOR       
        ComponentID: director-2-1-B
<< component where issue is noted     
      SubComponent: fsmon       
        CallHome: Yes       
        FirstTime: 2019-09-09T18:48:19.046Z       
        LastTime: 2019-09-18T11:45:46.077Z       
        CDATA: The filesystem mounted at '/cores' is 100% full. [Versions:MS{161.2.0.5.0, 161.2.0.3, 161.2.0.24}, Director{161.2.0.24.0}, ClusterWitnessServer{161.2.0.24}] RCA: A filesystem has exceeded its usage threshold and is getting low on free space. Remedy: Contact EMC Customer Support.
   
   
    A number of large files with names like 'perfData.##.gz' are seen filling the /cores/ directory on the impacted director.                                                           

 

 

Cause:

 

 

A service is writing log files to the /cores directory on the director which are not being rotated.                                                           

 

 

Resolution:

 

 

If you receive an alert for this issue contact Dell EMC Customer Support for further assistance an mention this article.