VxRack FLEX - Dial-Home - BAT1025 - Integrated RAID Controller 1 is unable to recover cached data from the Battery Backup Unit (BBU)

           

   Article Number:     531909                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

VxRack Flex-PowerEdge 14G,VxRack Flex-PowerEdge 13G,VxRack Flex Series,VxFlex OS,VxFlex Ready Node

 

Issue:

 

 

A VxRack FLEX Alert Connector Dial-Home is generated with the following error:   
   
    BAT1025: Integrated RAID Controller 1 is unable to recover cached data from the Battery Backup Unit (BBU).   
   
    Example error from iDRAC Logs (Tesseract):   
    User-added image   
   
   
     
                                                           

 

 

Resolution:

 

 

A solution exists for this issue but intervention from EMC technical support personnel is required. The RAID Controller must be replaced. Contact the EMC Customer Support Center or your service representative for technical assistance and quote this solution ID.