VCF on Dell EMC VxRail vRA deployment fails validation with unable to authenticate to AD


   Article Number:     536847                                   Article Version: 2     Article Type:    Break Fix 




VxRack SDDC Family





When using VCF 3.8 on VxRail and attempting to deploy vRealize Automation (vRA) the deployment fails with unable to authenticate to Active Directory.   
    User-added image   
    - Authentication with Active Directory fqdn failed for user domain\user. Please check network connectivity and credentials correctness   






The problem is caused by a complex password using special symbols.   
    There is extra software between the template to validate credentials.  This does not affect standard vRA, only when deploying vRA through VCF.   






Reduce the complexity of the Password for the service account by not using certain symbols   
    Do not use symbols other than:  @ ! $