Deployment KB: Unable to create block volume using ViPR Controller due to illegal character in array cluster Name

           

   Article Number:     529189                                   Article Version: 5     Article Type:    Break Fix 
   

 


Product:

 

ViPR Controller,XtremIO Family,VPLEX Metro

 

Issue:

 

 

Environment:    
    ViPR Controller    
    VPLEX Metro   
    XtremIO backend   
   
    Issue:      
    Error while creating a block volume to a VPLEX Metro with an XtremIO back-end array.   
   
    Catalogue services create block volume failed with error:   
    "Error when refreshing export masks for the system, details: Illegal character in query at index xx”.    
   
     
                                                           

 

 

Cause:

 

 

   

      Issue is caused by a space in the cluster name of the XtremIO   

   

      For example:       
      DC4 XtremIO-X2     
     
      User-added image   

   

          

                                                             

 

 

Resolution:

 

 

   

      Changing the array name to remove all blank spaces and rediscovering in the ViPR Controller will resolve the issue.     
     
      Consult with XIO SME before changing the name of the cluster.   

   

      For example:       
      DC4XtremIO-X2