Deployment KB: EMC PowerPath Viewer: Unable to add a Windows server to the PowerPath Viewer. Receive error message “connection failed".

           

   Article Number:     529288                                   Article Version: 5     Article Type:    Break Fix 
   

 


Product:

 

PowerPath

 

Issue:

 

 

EMC PowerPath Viewer version 1.0.2.0 installed on Windows server.   
   
    When trying to add a Windows server to PowerPath Viewer (PPV), it fails and you receive the following message:   
   
    “connection failed"
                                                           

 

 

Resolution:

 

 

To address this issue:   

         
  1.         First check that port 9083 is open from the server side to the PPV Management server.     
  2.      
  3.         If the port is open and you still receive the above error, you must connect to the server you are trying to add to the PPV.                
               
    1.             Open the software "Management Component Configuration".         
    2.          
    3.             A new window will be opened, in which V should be marked with the Enable PowerPath Management Component.         
    4.          
    5.             Click OK and then connect to the PPV server and try adding the server.         
    6.        
                  
  4.