Data Protection Advisor (DPA): EOF Error when running NetWorker jobmonitor request

           

   Article Number:     533917                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

Data Protection Advisor,Data Protection Advisor 6.5,Data Protection Advisor 18.1,Data Protection Advisor 18.2

 

Issue:

 

 

DPA NetWorker jobmonitor are failing to complete successfully and within the DPA Agent logs the following error is recorded:   
   
    Unexpected EOF from worker process while running request networker:jobmonitor on NetWorker_server_name:NetWorker
                                                           

 

 

Cause:

 

 

This is a known Bug/Defect in Data Protection Advisor.                                                           

 

 

Resolution:

 

 

To be resolved in a patch above Data Protection Advisor 6.5.0 patch b147.   
    To be resolved in a patch above Data Protection Advisor 18.1.0 patch b89.   
    To be resolved in a patch above Data Protection Advisor 18.2.0 patch b40.   
   
    The Patch will be available through Dell EMC Technical Support.   
   
    Please contact Dell EMC Technical Support for further details or information.