Deployment KB: One port of a dual port HBA initiator is not showing on XtremIO.

           

   Article Number:     529546                                   Article Version: 4     Article Type:    Break Fix 
   

 


Product:

 

XtremIO Family

 

Issue:

 

 

Environment Description:   

         
  •         XtremIO 4.0.15- 24     
  •      
  •         HBA Emulex OneConnect OCe1400 FCoE initiator     
  •      
  •         HP BladeSystem c7000     
  •    
Symptoms:   
   
    After zoning a new blade server with two HBA ports to a XtremIO storage system, only one of the two initiators appears when trying to create a new initiator port address.                                                           

 

 

Cause:

 

 

In XtremIO, the relevant initiators should be immediately discovered and displayed in the initiators table. However, in some scenarios, the "New Initiator Group" popup will not automatically refresh with the new logged on initiators.                                                           

 

 

Change:

 

 

Created a zone between a new blade server and XtremIO SC.                                                           

 

 

Resolution:

 

 

To address this issue:   

         
  1.         Find the WWN address from the blade virtual connect, or from the zoning software.     
  2.      
  3.         Manually type the last 4 digits of the WWN in the "Create Initiator Group" popup and the missing initiator will appear.     
  4.