Il servizio Data Protection Advisor Datastore non viene avviato quando si esegue una nuova installazione

Data Protection Advisor Datastore sembrava essere installato correttamente come root, ma in seguito i servizi Datastore e Agent non sono stati avviati.


Di seguito sono riportati gli errori e gli avvisi osservati.


Log di installazione:


Installed the datastore service successfully


Command completed successfully.


Completed in : 89ms

[COMMAND EXIT CODE]

FAILURE : 255

[COMMAND OUTPUT]

EMC Data Protection Advisor


Completed in : 1.1secs

[COMMAND ERROR]

[ERROR] Cannot execute command as the service state is unknown. Service must be installed


[INFO] ---- Executing IASetApolloSuperUserPassword ----

[INFO] $CHOSEN_INSTALL_SET$ = (DS)

[INFO] $dpacmd$ = (/opt/emc/dpa/services/bin/dpa.sh)


[INFO] Executing 'dpa ds superpwd'..

[WARN] Executing 'dpa ds superpwd' was failed. The database superuser password was not set.


[INFO] ---- Executing ApolloUserPasswordConsole ----


[INFO] ---- Executing IASetApolloUserPassword ----

[INFO] $CHOSEN_INSTALL_SET$ = (DS)

[INFO] $dpacmd$ = (/opt/emc/dpa/services/bin/dpa.sh)


[INFO] Executing 'dpa ds dspassword'..

[WARN] Executing 'dpa ds dspassword' was failed. The database password was not set.


[COMMAND ERROR]

[ERROR] Failed to start the agent service


=======

# ./dpa.sh ds start --debug


EMC Data Protection Advisor


Environment variables are : []

[DEBUG] su: User not known to the underlying authentication module

[DEBUG] Service Conditions : false true false true

[DEBUG] Service State : UNKNOWN

[ERROR] Cannot execute command as the service state is unknown. Service must be installed



Anche quando si tenta di disinstallare il software, il programma di disinstallazione non rimuove file, script o directory.