ECS: xDoctor: RAP075: Unable to dump to index on the following nodes

           

   Article Number:     535206                                   Article Version: 4     Article Type:    Break Fix 
   

 


Product:

 

ECS Appliance,ECS Appliance Software with Encryption,ECS Appliance Software without Encryption,ECS Appliance Gen 1,ECS Appliance Gen 2,ECS Appliance Gen 3

 

Issue:

 

 

xDoctor reports the following error:   

          Category = checks    Source   = logs    Severity = ERROR    Node     = 169.254.2.1    Message  = Unable to dump to index on the following nodes.    Extra    = 169.254.1.1    RAP      = RAP075    Solution = 522558    
   
                                                                

 

 

Cause:

 

 

Caused by a duplicate key issue in BTREE dump. This impacts the remote index store dump, causes lag in OBCC marker, causes Garbage Collection (GC) issues and impacts the IC jobs and the delete job latency.                                                           

 

 

Resolution:

 

 

Issue is fixed in 3.2.2 or higher; please upgrade to 3.2.2 or higher.   
    If further assistance is needed open an SR With ECS support and reference this KB article.