IDPA: DP4400 Deployment Fails During Network Configuration at 36%

           

   Article Number:     531912                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

DP4400 Appliance,Integrated Data Protection Appliance Family,Integrated Data Protection Appliance,Integrated Data Protection Appliance 2.2,Integrated Data Protection Appliance 2.3

 

Issue:

 

 

During deployment, after clicking 'Submit' on the Network Configuration page, you will see a failure at 36%    
    The Network Configuration Diagnostic Report has the following error:   
   
    User-added image   
   
    The entry below is captured in the ACM server.log (/usr/local/dataprotection/var/configmgr/server_data/logs/server.log):     
       
   
        

2019-04-01 17:05:00,813 ERROR [Thread-69]-appliancemanager.ApplianceConnectionManager: checkESXiHostnameRestrictions -->ESX hostname ESX01doesn't match with [a-z0-9-]+    
   
    --> This example proved to be the use of Capital Letters in the DNS hostname entries, which are not allowed.                                                           

 

 

Cause:

 

 

This indicates that the ESX hostname in the DNS entries is not using the allowed characters [a-z 0-9-]   
     
                                                           

 

 

Resolution:

 

 

Changed uppercase letters to lowercase in the DNS entries..