DataDomain: DD2200/DD2500 PSU firmware version is not certified for DDOS version 6.2


   Article Number:     536464                                   Article Version: 2     Article Type:    Break Fix 




DD2500 Appliance,Data Domain,Data Domain Deduplication Storage Systems,DD2200 Appliance,DD OS,DD OS 6.2





DD2x00 systems may report that the firmware on one or both of the Power Supply Units (PSU) is not certified after an upgrade to DDOS version 6.2, or if a new PSU is installed in a DD2x00 system running DDOS 6.2.   
    The required firmware version for the PSU is: 08.02   
    New PSU may ship with the firmware version: 10.01   
    The current firmware versions for the PSU can be found in the daily autosupport report under the heading: Firmware Show All   
    In the following snippet the PSU 0 is running the uncertified firmware:   
    PSU 0     Firmware Version     
      Current   10.01*     
      Required  08.02     
      Vendor    ACBEL POLYTECH INC.     
      PSU 1     Firmware Version     
      Current   08.02     
      Required  08.02     
      Vendor    ACBEL POLYTECH INC.






Contact Data Domain Technical Support to have the correct PSU firmware loaded.