IDPA: Top Services Topics

This document contains the list of Top Services Topics for Integrated Data Protection Advisor (IDPA), identified by EMC Support as the most trending topics for the month of November 2019:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.

 

DP4400 Common Depolyment Failures Guide

As a proactive measure, make sure the prerequisites for starting the deployment are met to avoid getting stuck during the deployment process



[IDPA 2.1] NDMP Restore fails with error message "Backup is invalid or not a NDMP backup"

Avamar server 7.5.0 uses DDBoost library version: 3.4.0.2. This issue exists on DDBoost library 3.4.0 and is fixed on 3.4.1



[IDPA] IDPA Avamar is generating alerts "Communication Model Scanner Error" on DP8300 and DP8800 post deployment. Avamar hotfix 307221 necessary for IDPA with Avamar 18.2 or lower

On the IDPA Avamar UI, alerts being generated regularly with the error "Communication Module Scanner Error".  



IDPA Upgrade to 2.3 fails on Search with error "check_search_version_on_master() Could not verify Search version"

The issue is with the puppet service on Search not being able to run upgrade



IDPA Procedure to update the correct ESX Host password in ACM

If the ESX password is out of sync and if it does not match on All ESX hosts, it can cause issues with Upgrades, ACM homepage showing red Exclamation and various other issues.



DP4400 deployment failed at 63% at Configuring Protection Storage with error: Failed to enable cloud

DP4400 deployment failed at 63% at Configuring Protection Storage with error: Failed to enable cloud.



IDPA DP4400 -  Process to Reset Initial Public facing IP addresses for ACM and ESXi Host

IDPA DP4400 -  Process to reset Initial Public facing IP addresses for ACM and ESXi Host without performing a factory reset.



IDPA ACM fails to update the LDAP password after it was changed in Active Directory with error "Failed to update AD password"

ACM is not able to sync the Active Directory LDAP password after it was changed. 



IDPA: DP4400 DIMM in memory slot is disabled or missing

During the power cycle of the underlying Hardware platform, the system performs a Power on Self Test (POST). 



IDPA Upgrade fails on ESX Compute node with error "Could not stage image profile '(Updated) Dell-EMC-13G-ESXi-6.5.0-update-04': ('VMware_locker_tools-light_6.5.0-1.47.8285314', '[Errno 32] Broken pipe')"

In the ACM GUI, under ESX Compute node upgrade details section, the following errors can be seen


 


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