IDPA: Top Services Topics

This document contains the list of Top Services Topics for Integrated Data Protection Advisor (IDPA), identified by EMC Support as the most trending topics for the month of October 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


IDPA 2.1 Post Update Fails During DPSearch

During the Idpa_post_update_2.1.0.599286 the DPsearch fails with Puppet cert Clean errors.

DP4400: ESXi does not allow root user to login and shows the following message in the ESXi UI: Remote access for ESXi local user account 'root' has been locked for 900 seconds after <X> failed login attempts.

The root account in ESXi is locked for 900 seconds If it is accessed several times using an incorrect password

[IDPA] IDPA Pre-Patch  pre-requisites and workarounds

Below is the information about the pre-requisites and best practices while installing the current IDPA 2.3 Pre-Patch (Build:

DP4400 deployment failed at 63% at Configuring Protection Storage with error: Failed to enable cloud

DP4400 deployment failed at 63% at Configuring Protection Storage with error: Failed to enable cloud



IDPA ACM GUI does not show NAS system information under Advanced backup configuration tab. Error "Fail to load NAS data".

From the Advanced Backup Configuration tab of the dashboard, an administrator can add the following supported NAS systems if at least one NDMP Accelerator node is deployed


IDPA : Allowed Point Product Upgrades

IDPA is an Integrated Data Protection Appliance, where we promote the idea of a complete appliance upgrade but often, there are situations where a component upgrade

IDPA 4400 : 2.2.0-614446.x86_64 Pre-Patch Issues and workarounds

Below is the information about 4 issues that were discovered in the current IDPA 2.2 Pre-Patch(Build: 2.2.0-614446.x86_64)



Data Protection Search: Upgrade of Search to version shows up as complete within ACM whereas script reports failures

After upgrading Search on Integrated Data Protection Appliance (IDPA) to version, components of search nodes becomes inaccessible.  ACM GUI will report upgrade for search with completed state



IDPA Deployment Stuck at 6%

During Deployment of Integrated data protection appliance it reports errors with being able to deploy the AVproxy.

IDPA: DP4400 Deployment Fails During Network Configuration at 36%

During deployment, after clicking 'Submit' on the Network Configuration page, you will see a failure at 36%   

Note: Please click “Follow” at the top right of this screen (when logged in) to receive update notifications.