|Article Number: 531641||Article Version: 2||Article Type: Break Fix|
VxRack SDDC 14G-1,VxRack SDDC Family
Unable to find Diagnostics application.Recommended ActionUpdate the Diagnostics application using the Firmware Update feature in Lifecycle Controller. For the latest Update Packages, contact your service provider.
According to Dell Server Support, It's very common for the Hardware diagnostics application to go missing.
Re-install the Hardware diagnostic application.
To re-Install the Hardware diagnostics application :
1. Download the Hardware diagnostics application from https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=30h00&oscode=wst14&productcode=poweredge-r640
2. From iDRAC > Maintenance > Manual update > Browse (Choose the .exe file you just downloaded it in #1)
3. Wait for the job to be completed.
4. Open the Lifecycle controller and run the Hardware diagnostics.