|Article Number: 535308||Article Version: 2||Article Type: Break Fix|
XtremIO Family,XtremIO X2
The following NVRAM issues may occur regarding the NVRAM of the Storage Controller in an XtremIO X2 cluster:
As a result of the above issues the Storage Controller will not be used for journaling.
Alert Name Symptom Code Description nvram_fru_failed XTR2100303 The storage controller's NVRAM detected as failed
Alert Name Symptom Code Cause nvram_fru_failed XTR2100303 HW issue resulting in failed NVRAM
If there is an alert raised for a failed NVRAM (2100303) please contact a member of Dell EMC Global Technical Support for assistance.
When contacting Dell EMC Global Technical Support for assistance, ensure that you have a fresh XtremIO log bundle available for attachment to the Service Request (SR) to expedite the review process. To collect an XtremIO log bundle, follow the instructions in KB 334928 - How to collect XtremIO log bundle for analysis by EMC Global Technical Support.
Note: Resolution of the issue may require Dell EMC Global Technical Support to dispatch a field engineer to the site (if there is no field engineer on-site already)
An automatic Dell EMC Global Services Service Request (SR) will be generated for the symptom code of this KB Article for clusters actively connected to SRS.