Not able to set DPA agent password on a proxy agent.

           

   Article Number:     534349                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

Data Protection Advisor Family,Data Protection Advisor,Data Protection Advisor 6.5

 

Issue:

 

 

Not able to set DPA agent password on a proxy agent.   
   
    When running the command “./dpaagent –set-credentials” for setting the password on proxy DPA agent server, it throws the below error:   
    "error setting registration credentials for DPA servers"   
   
     
                                                           

 

 

Cause:

 

 

The customer was not logged in as root user.   
    Need to login as a root or SU user to run the command to change the agent password.   
     
                                                           

 

 

Resolution:

 

 

Log in as root user and run the command again to change the agent password.