Unable to enable cloud unit, cloud unit remains disconnected.

           

   Article Number:     530123                                   Article Version: 2     Article Type:    Break Fix 
   

 


Product:

 

DD OS,Data Domain,DD OS 6.1

 

Issue:

 

 

   

      Cloud unit state shows disconnected even though cloud profile is accessible.         
         
          # cloud unit list         
          Name                     Profile               Status         
          -------------          -----------------     -------------------         
          ECSCCA_DD    Cloud_Profile    Disconnected         
          -------------          -----------------      -------------------
   

   

      Cloud provider verify succeeds.         
         
          Cloud verify.
   

                                                             

 

 

Cause:

 

 

   

      There is not enough space in Cloud         
         
          From Messages.Engineering:         
         
          Jan 31 13:05:22 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2875: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 13:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR         
          Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2876: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 13:50:10 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 14:04:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR         
          Jan 31 14:05:01 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2877: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 14:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 14:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR         
          Jan 31 14:35:00 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2878: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk         
          Jan 31 14:50:21 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2879 (21000b3f:553651007): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
   

                                                             

 

 

Resolution:

 

 

   

      - Add additional space in cloud and enable cloud unit.