|Article Number: 535745||Article Version: 4||Article Type: Break Fix|
DD3300 Appliance,Data Domain
The upgrade of DD3300 systems to DDOS 18.104.22.168 should not be performed due to a regression which may cause the DD3300 to hang when booting under certain conditions.
If the DD3300 system is already upgraded to DDOS 22.214.171.124 and DDOS cannot be accessed across the network please contact DD Support for further assistance.
- DD3300 DD OS Upgrade to 126.96.36.199
- The DDVE VM is never started, so the system seems to hang after the ESXi component finishes loading.
Upgrading to DDOS 188.8.131.52 on DD3300 systems without Intel cards or systems with out-of-date Firmware Intel cards will fail to boot DDVE.
Customers should reach out to Dell-EMC Tech Support.
Tech Support will need to manually recover the system.
Dell Technical Advisory:
DTA 535968: Data Domain DD3300: Under certain conditions, a DD3300 running Data Domain Operating System 184.108.40.206 may hang when booting