ViPR SRM Cannot discover VNX File[4]

           

   Article Number:     524792                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

ViPR SRM 4.1.1

 

Issue:

 

 

Cannot discover VNX File    
    Execution steps   
    Testing SSH connectivity on Primary CS   
    Testing SSH authentication on Primary CS   
    Testing XML API connectivity on Primary CS   
    Testing XML API authentication on Primary CS   
    Tests completed WITH ERROR(S). See details in full result.   
    Click to show/hide the full result   
   
    line 53: fail: command returned with a non-zero status (status: 1) !   
   
    Testing File configuration   
    >>>INFO: Primary CS SSH status: 0   
    >>>INFO: Primary SSH error: ssh: command returned with a non-zero status (status: 0) !   
    >>>INFO: Primary Control Station NAS version is: 7.1.80-3   
    >>>INFO: API initial connection to primary Control Station succeeded.   
    >>>INFO: API login to primary Control Station succeeded.   
    >>>ERROR: There was an issue obtaining the serial number via XML API on the primary Control Station.
                                                           

 

 

Cause:

 

 

Running the health check on the VNX in question revealed a problem with resolv.conf. DNS entries for Control Station were wrong.                                                            

 

 

Resolution:

 

 

Fix the DNS resolution problems of the Control Station.