Unable to install or upgrade PowerPath on Windows 2012 R2[1]

           

   Article Number:     531456                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

PowerPath for Windows,PowerPath for Windows 5.7 SP4,PowerPath for Windows 6.2,PowerPath for Windows 6.4

 

Issue:

 

 

Unable to install or upgrade PowerPath for Windows on Windows 2012 R2   

Error:"One or more devices have driver updates currently in progress. Do not install, upgrade, or uninstall PowerPath until the driver updates are complete."    
                                                             

 

 

Cause:

 

 

MPIO was attempting to upgrade itself using the wrong INF file.                                                           

 

 

Resolution:

 

 

Apply recent Windows OS patches to upgrade MPIO properly. Once complete PowerPath was successfully upgraded.