|Article Number: 531762||Article Version: 4||Article Type: Break Fix|
Data Protection Advisor 18.2
Avamar jobmonitor collection is failing with 'Unexpected EOF' error consistently after upgrading Agent to DPA 18.2 B26
Avamar configuration and status requests complete successfully.
The EOF occurs after the agent attempts to collect a large number of replication jobs as seen within the Debug Low dpaagent logs
DBG2 2856.12016 20190321:105747 agent.mod.avamar - getAvamarReplicationJobsFromReplView(): numrows 290
DBG1 2856.12016 20190321:105747 com.base.runcmd - csystemreadline(): no more lines left
ERR 2856.12016 20190321:105747 com.agent.worker - runAgentWorkerRequest(): Unexpected EOF from worker process while running request avamar:jobmonitor on avamar:Avamar
This is a known Bug/Defect in Data Protection Advisor.
Reducing the "Max data time range each request will gather from" from 86400 secs (24 hours) to 43200 secs (12 hours) for the Avamar jobmonitor request withn DPA GUI can resolve the EOF error. If reducing this setting to 12 hours does not provide relief a further reduction to 6 hours (21600 secs) or less may be needed.
Please contact Dell EMC Technical Support for further details or information.