Dell EMC Unity:Disk in UKN state after replacement (Dell EMC Correctable)


   Article Number:     529840                                   Article Version: 3     Article Type:    Break Fix 




Dell EMC Unity Family





After replacement of faulted drive on Unity, customer reports that fault light persists on slot,even though drive spins up   
    Drive reports UKN status in Triiage analysis after replacement






After disk replacement, only one of the two SPs detects the new drive serial number.                                                           







      -Review the drive failure error message to identify the serial number of the old, faulted drive.   


      -Review the fbecli_exe_ccollectall of both SPs to identify which SP is still reporting the old serial number.      
      -Reboot the SP that is still reporting the old serial number