|Article Number: 530836||Article Version: 8||Article Type: Break Fix|
XtremIO Family,XtremIO X2
When attempting to list exiting remote protection IP links via the XMCLI or the WebUI, the list appears as empty.
No matches found
xmcli (tech)> show-alerts
38 Protection session state is unknown. major
This affects environments where only one of the XMS is running version 6.2.1-36 while the peer XMS is running a lower version (i.e. versions 6.1.0-x through 6.2.0-x).
This issue is caused due to software version mismatch between the two replication XMS. Some of this will be visible when running the command from the following example on the XMS that's running 6.2.1:
XMS-Alias Index SW-Version IP-Address XMS-Connectivity-State
xms 0 6.2.1-36 xxx.xxx.xxx.xxx connected
RemoteXMS1 0 6.1.0-UNKNOWN yyy.yyy.yyy.yyy connected
RemoteXMS2 0 6.1.0-UNKNOWN zzz.zzz.zzz.zzz connected
To resolve the issue, use one of the following two methods:
Related XtremIO JIRA tracking number: XIO-63647
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