XtremIO: Very High CPU Performance Data is Reported for XMS versions 6.2 (Dell EMC Correctable)

           

   Article Number:     530107                                   Article Version: 4     Article Type:    Break Fix 
   

 


Product:

 

XtremIO Family,XtremIO X1,XtremIO X2

 

Issue:

 

 

The CPU performance for an XtremIO Management Server (XMS) running 6.2.0-x code may display being exceptionally high.   
    When this issue occurs the CPU of the XMS is shown at over 80% for extended period of time.  For example, in vCenter the value of the CPU Utilization may be as high as 100% even though the CPU value from within the XMS is not 100%.   
   
    The following is an example of vCenter showing extremely high CPU utilization:     
    User-added image   
   
   
   
   
     
                                                           

 

 

Cause:

 

 

This issue is due to an XMS software issue related to the collection CPU Performance data.                                                            

 

 

Resolution:

 

 

The issue has been resolved in the version subsequent to XMS 6.2.0.   
        

      An alternative option which may resolve the issue is to add 2 additional CPU cores to the vXMS. This may alleviate the high CPU usage and stop the alerts about CPU consumption the customer may be receiving from vCenter.    
                                                             

 

 

Notes:

 

 

This issue is related to the issues of the following KBs: