SourceOne Email Management: OWA-Erweiterungen können die Verknüpfung nicht auflösen, während Sie bei Microsoft Exchange 2016 OWA (Outlook Web Access) angemeldet sind.

Wenn Nutzer auf den Link „View Original Message“ klicken, während über Microsoft Exchange 2016 OWA auf verknüpfte Nachrichten zugegriffen wird, werden die Verknüpfungen nicht aufgelöst. Nutzern wird die folgende Fehlermeldung angezeigt.

Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error (0x80004005) [DocManageService, CoExExchProvider.cpp(523).CoExExchProvider::LogonDS]

Auf dem Exchange 2016-CAS-Server werden die untenstehenden Einträge in ExOwaShortcutSvc.log aufgeführt.

ExOwaShortcutSvc.log-Einträge:
Starting service..
  In HostThread.
  Waiting for connections....
  Request 0 Msg Id: Exchange EntryID emailAddress: Administrator@labexchange.local
  ERROR: Request 1 exMsgId: Exchange EntryID emailAddress: Username@domain Error: System.ServiceModel.FaultException`1[EMC.EX.DocManageService.DocManageSvcException]: Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error (0x80004005) [DocManageService, CoExExchProvider.cpp(523).CoExExchProvider::LogonDS]
(Fault Detail is equal to EMC.EX.DocManageService.DocManageSvcException).


Auf dem SourceOne-Webserver werden die untenstehenden Fehler in DocManageService.log aufgeführt.

DocManageService.log-Einträge:
Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error  (0x80004005)

GetMessage error: Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error  (0x80004005) [DocManageService, CoExExchProvider.cpp(523).CoExExchProvider::LogonDS]  

Object cn=User Name,cn=users,dc=<DomainName>,dc=<TopDomain> in use. Reference count: 0.

Processing request: EMC.EX.DocManageService.ItemId RestoreMessage(EMC.Interop.ExConnector.IExConnector, EMC.Interop.ExConnector.IExConnector) threw an exception. Error: Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error  (0x80004005) [DocManageService, CoExExchProvider.cpp(523).CoExExchProvider::LogonDS]  

OWARestoreShortcut error: Cannot log on to the mailbox: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE SERVER/cn=Microsoft Private MDB - /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Mailbox. (0x86040809) Unspecified error  (0x80004005) [DocManageService, CoExExchProvider.cpp(523).CoExExchProvider::LogonDS]