|Article Number: 531037||Article Version: 3||Article Type: Break Fix|
Data Protection Advisor
Data Protection Advisor (DPA) agent upgrade fails with:
The installer returns to command prompt:
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp
End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip: cannot find zipfile directory in one of vm.tar.Z or vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.
The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.
Download the package again. If using command line FTP ensure to use 'binary mode'.