ViPR SRM  Unable to start theTopology Mapping Service

           

   Article Number:     516278                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

ViPR SRM 4.1

 

Issue:

 

 

Unable to start Topology Mapping Service on Collector.   
    User-added image
                                                           

 

 

Cause:

 

 

The tmsconfig.xml file on Collector pointed to a different host instead of the primary backend   
    Steps to reveal the issue:   
    1. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/Conf"   
    2. more tmsconfig   
    3. The highlighted hostname is not the primary backend   
    Illustration:   
    User-added image
                                                           

 

 

Change:

 

 

Upgraded from ViPR SRM 4.0                                                           

 

 

Resolution:

 

 

Perform the following steps to resolve the issue:   
   
    1. Log on to the Collector in question   
    2. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/Conf"   
    3. Ensure that tmsconfig.xml points to the primary backend   
    3. Go to "opt/APG/Backends/Topology-Mapping-Service/Default/data"   
    4. Renamed the Data directory (mv data data-backupcopy)   
    5. Go back to the ViPR SRM GUI to start the Topology Mapping Service