Unisphere for VMAX does not show the new VMAX3[1]

           

   Article Number:     503270                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

Unisphere for VMAX 8.4

 

Issue:

 

 

Unisphere can see the old VMAX but not the new VMAX3.   
   
    S.E. can see both arrays.   
   
    The output of symauth list -users shows no users.   
   
    The initial user smc is being used to login.
                                                           

 

 

Cause:

 

 

Unknown                                                           

 

 

Resolution:

 

 

As a workaround, add the smc user to symauth.   
   
    Create a text file with the following line:   
   
    assign user smc to role admin;   
   
    Run the command:   
   
    symauth -sid xx -f <name of text file> commit