ViPR Controller : Block snapshot creation is failing on Unity 4.5.x

           

   Article Number:     532131                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

ViPR Controller,ViPR Controller Controller 3.6 SP2,Dell EMC Unity 300,Dell EMC Unity 400,Dell EMC Unity 500,Dell EMC Unity 600,Dell EMC Unity 300F,Dell EMC Unity 400F,Dell EMC Unity 500F,Dell EMC Unity 600F,Dell EMC Unity 350F,Dell EMC Unity 450F

 

Issue:

 

 

The user is unable to create a Block Snapshot of a Unity volume in ViPR Controller.   

     
      ViPR UI Error     
      Error 42000: An error occurred while executing the job Encountered an internal error during volume snapshot create job status processing : null   

                                                             

 

 

Cause:

 

 

An interoperability issue between ViPR Controller and Unity OE (Operating Environment) versions 4.5.0.0.5.96 or 4.5.1.0.5.001 may cause problems with snapshot management and filesystem creation functions in ViPR Controller.                                                           

 

 

Change:

 

 

User upgraded to Unity OE verison 4.5.0.0.5.096 or 4.5.1.0.5.001.                                                           

 

 

Resolution:

 

 

   

      Unity arrays must be upgraded to hotfix 4.5.1.0.6.115. Please contact the Dell EMC Customer Support Unity group or your Service Provider for assistance.