ViPR Controller: VMware Site Recovery Manager(SRM) failover fails with Error - Failed to recover datastore

           

   Article Number:     530851                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

ViPR Controller,RecoverPoint

 

Issue:

 

 

The user is unable to perform a VMware Site Recovery Manager(SRM) fail-over using RecoverPoint(RP).    
    VMware SRM sent the fail-over command directly to RP.     
   
    Note:  In this scenario ViPR Controller was not part of the fail-over procedure.    
    There are no related events in the ViPR Controller logs.   
   
    VMware Site Recovery Manager (SRM):   
        

      4. Create writable storage snapshot    Error - Some virtual machines in the protection group '<protection group>' could not be recovered Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan.    2019-02-13 22:05:44 (UTC 0)    2019-02-13 22:06:23 (UTC 0)    00:00:39       
       
        4.1. Protection Group <protection group>    Error - Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Some virtual machines in the protection group 'protection group' could not be recovered
   
        

          

                                                             

 

 

Cause:

 

 

The cause of the issue is that the target LUNs were not exported to the target cluster.                                                           

 

 

Change:

 

 

Implementation of VMware SRM failover.                                                           

 

 

Resolution:

 

 

   

      Workaround:   

   
         
  •         To facilitate an SRM failover, the target LUNs need to be exported to the target cluster in advance.     
  •      
  •         This allows the volumes to be seen by the ESX hosts during the re-scan.      
  •      
  •         This can be accomplished using the "Export Volume to a Host" catalog item in VIPR Controller.     
  •