VPLEX: login to vplexcli from VPlex Management-server failed

           

   Article Number:     519743                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

VPLEX VS2,VPLEX VS6,VPLEX GeoSynchrony 5.4 Service Pack 1,VPLEX GeoSynchrony 5.4 Service Pack 1 Patch 1,VPLEX GeoSynchrony 5.4 Service Pack 1 Patch 3,VPLEX GeoSynchrony 5.4 Service Pack 1 Patch 4,VPLEX GeoSynchrony 5.4 Service Pack 1 Patch 5

 

Issue:

 

 

Permissions-on-the-password-database-may-be-too-restrictive       
       
        login to vplexcli from VPlex Management-server failed  with error 'Permissions-on-the-password-database-may-be-too-restrictive'.
   

      service@ManagementServer:~> vplexcli       
        Trying ::1...         
          Connected to localhost.         
          Escape character is '^]'.
       
       
        Enter User Name: service       
        Permissions on the password database may be too restrictive.         
          Login failed.         
          Enter User Name: 
   

                                                             

 

 

Resolution:

 

 

                                              

           
               Restart the VPlex management console by using the below command :               

              service@ManagementServer:~> sudo /etc/init.d/VPlexManagementConsole restart                 
                     Restarting EMC VPlex Management Console...               done
             
                              
                 service@ManagementServer:~> vplexcli                  
                     Trying ::1...                 
                     Connected to localhost.                 
                     Escape character is '^]'.
             
                              
                 Enter User Name: service             
                 Password:                 
                     creating logfile:/var/log/VPlex/cli/session.log_service_localhost_T16320_20180402235745                 
                                      
                     VPlexcli:/>
           

                          
                          
                                             
                          
                
                                                                

 

 

Notes:

 

 

After restarting the VPlexManagementConsole the VPlex CLI  & GUI require at least 1-2 minutes to run before logging back in.     
     
If you attempt to log into VPlexcli immediately after restarting the VPlexManagementConsole the login attempts will fail and can possibly have false-positives while the information is refreshed in the CLI/GUI.     
     
If a messages is displayed stating that the process could not be gracefully stopped run the command to restart the console again.