Knowledge Base Article: 000525874

Required pre-checks before installing IDPA DP4400 (000525874)




Please use this knowledge base article (KB) before proceeding with a DP4400 installation. As new issues come to light they will be added to this article.


  • The time settings must be configured in order to avoid the DP4400 deployment getting stuck. Please use the following knowledge base article to configure the ESXi and the ACM Virtual Machine time settings:
    • Failure to comply with the requirement above may result in the deployment stuck at 14%. Please do not reboot and follow this knowledge base article for instructions:


  • CDRS configuration for AWS will fail with CDRA and IDPA In order to successfully roll-out the CDRS deployment, the following KB must be followed: