|Article Number: 504594||Article Version: 3||Article Type: Break Fix|
ViPR SRM 4.1
Load Balancer on the collector host is showing the message Cannot write to <fqdn of ABE>:2100.
Telnet from collector to ABE shows connection refused on this port
Telnet from collector to other ports, 2200, 2300, 2400 will connect
On the ABE ran ./enable_firewall_port.sh TCP 2100 but it is showing the port as already open
From the ABE ran a netstat -aon | grep 2100 but the port does not show as listening
Stopped and started the apg1 service but this did not help
Reviewed the cache-0-0.log - \opt\APG\Backends\APG-Backend\apg1\logs and can see that the telnet control interface is set on the wrong port. This should be port 2101.
Binding telnet control interface server on 2001...
Starting telnet control interface server on 2001...
Telnet control interface port was configured incorrectly.
Change the port from 2001 to 2101
Perform the below steps:
It should look like the following – if it is set to 2001 then change it to 2101 and save the file. Then stop and start the service.
Once the service is back up and running, open the log and verify the following:
Binding telnet control interface server on 2101...
Starting telnet control interface server on 2101...
Try once again the netstat –aon | grep 2100 on the ABE to see if it is listening