EMC Storage Analytics 3.x COM Latency Heat Map not displayed for Vplex Metro array under Cluster-1 in VPLEX Communication dashboard

           

   Article Number:     491970                                   Article Version: 3     Article Type:    Break Fix 
   

 


Product:

 

Storage Analytics 3.5

 

Issue:

 

 

In EMC Storage Analytics version 3.5.1, the dashboard widget "Cluster-1 COM Latency does not display a Heat Map and instead shows "No Data Available"   
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Resolution:

 

 

To resolve this issue, please perform the following workaround:   
   
    1. In vRealize, select the VPLEX Communication tab and click on the pencil icon to edit the "Cluster-1 COM Latency" widget:   
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    2. Click into the drop-down menu next to the "Color by" field:   
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    3. Expand "COM Latency - cluster-1" and select "Average Latency (ms):   
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    4. After selecting "Average Latency (ms), click "Save". The Cluster-1 COM Latency widget should now display the heatmap:   
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