VMAX3: 053C and 0B13 errors streaming in an SRDF/Metro environment.

           

   Article Number:     491324                                   Article Version: 4     Article Type:    Break Fix 
   

 


Product:

 

VMAX3 Series,HYPERMAX OS 5977,HYPERMAX OS 5977 5977.814.789,HYPERMAX OS 5977 5977.814.786

 

Issue:

 

 

Potential Performance Issue   
   
    SRDF Metro environments may experience performance impact and log 053C, 0B13, and 2A3C.07 errors, when SRDF mishandles the clearing of task flags when an I/O times out and is internally retried.   
   
    Error codes: 053C, 0B13, 2A3C.07
                                                           

 

 

Cause:

 

 

HYPERMAX OS error.                                                           

 

 

Resolution:

 

 

Fix 89971 addresses this issue and is available in the latest HYPERMAX OS Service Pack Release for Level 5977.814.786.   
   
    Otherwise upgrade to HYPERMAX OS 5977.945.890.   
   
    Contact the Dell EMC Support Center or your local Dell EMC Service representative to determine if a HYPERMAX OS upgrade is appropriate for your environment, and quote this article number.