DISASTER RECOVERY saveset failing with: Could not load file C:\Program Files\EMC NetWorker\nsr\tmp\OSSR_Info.xml

Article Number: 504661                             Article Version: 3                               Article Type: Break Fix


Product:

NetWorker

Issue:

DISASTER RECOVERY saveset failing with: Could not load file C:\Program Files\EMC NetWorker\nsr\tmp\OSSR_Info.xml

 

Cause:

Client / Windows issue.

 

Resolution:

Initially try the solution described in KB article 000462622 (Set the client parallelism to 1.)

If the issue remains, reboot the client and re-run backup, it should now work OK.