Dell EMC Unity: How to get license file for Dell EMC Unity Arrays, (User Correctable).

           

   Article Number:     484570                                   Article Version: 7     Article Type:    How To 
   

 


Product:

 

Unity Family,UnityVSA Professional Edition

 

Instructions:

 

 

   

      This article explains how to obtain licenses for Dell EMC Unity Products.     
     
      Dell EMC UnityVSA Community Edition:      
      Any one can get free license. They need to register first, if they do not have an account already but this will be prompted from this same link:    

   

      http://www.emc.com/auth/elmeval.htm   

   

     
      Dell EMC UnityVSA Profession Edition/Dell EMC Unity Hybrid/Dell EMC Unity All Flash arrays:       
      For all Dell EMC Unity Products except the community edition, A license much be purchased through the Dell EMC Sales team (may already be part of the sales order). Once a license is purchased, user should receive an email with License Authorization Code (LAC) number.     
     
      User needs to follow the instruction on the email to activate the license (one time). Once activated, the user can download the license file anytime (text file with details about licensed product, license key). Direct link will be provided on the email.     
     
      Refer to the below notes section for a sample email/license:      
     
      Note:     

   
         
  •         The License Activation needs to be done with the user's credential (will not work via Dell EMC credentials - like CE or Support).     
  •      
  •         The user's Credential should be registered to a Site-ID where the Dell EMC Unity is located. Email support@emc.com if any issue.     
  •    
   

      For Issues/Questions:       
      If there are any issues with activating or downloading the license, license team can be reached using:    

   

      Creating new Service request : https://support.emc.com/servicecenter/    

   

      Live Chat : https://support.emc.com/servicecenter/     
      Note: Chat lines are open only between 3am EST to 7pm EST     
      Phone : +1 800 782 4362, Option 4 (24 x 7)   

   

      Contact your local Dell EMC Sales Representative with order related questions.   

                                                                                                                             

 

 

Notes:

 

 

Sample email for a Dell EMC Unity 300 LAC:      
    Note: Sample only, reference to actual license or user details are removed.   
    ------------------------------------------------------------------   
    From:licensingnorthamerica    
    Time:2016 May 10 (Thu) 17:44   
    To: customer@email   
    Subject: Dell EMC License Authorization, LAC# APM00123456789, PO# PM12345 , SO# 310000000   
   
    EMC Banner                                               

Site Name: 00000 CUST NAME ADDRESS
   
     
   
   
    To view this letter in other languages, please go to the bottom of this message for more information.   
   
    Dear Dell EMC Software User,   
   
    Thank you for choosing Dell EMC software. Your Dell EMC Software License Authorization Code (LAC) is APM00123456789 . You must redeem this LAC for license keys to activate your software. Please protect your LAC like you would any other license key to prevent anyone from improperly activating your software.   
   
    Activating Your Software:     
    1. Click here or copy and paste the following URL (https://licensing.emc.com/deeplink/APM00123456789?TARGET_TAGS=) into a web browser to activate your entitlements.   
    2. You will be prompted to log in. (New users should follow the new member registration steps).   
    3. Follow the on-screen instructions.   
   
    Downloading Your Software:     
    1. Click here or copy and paste the following URL (https://support.emc.com/downloads/) into a web browser to download your software.   
    2. You will be prompted to log into Dell EMC’s Online Download Service Center (New users should follow the new member registration steps).   
    3. Enter the product name in the search field to find the software you wish to download.   
   
    License Authorization Code: APM00123456789                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Product #TitleQuantitySubscription StartSubscription End
458-001-292Dell Unity 300 Essentials Software=IC   
   456-109-319Dell Unity Antivirus=IC1  
   456-109-320Dell Unity CIFS=IC1  
   456-109-321Dell Unity EMC Support Ecosystem=IC1  
   456-109-322Dell Unity Fibre Channel=IC1  
   456-109-323Dell Unity ISCSI=IC1  
   456-109-325Dell Unity NFS=IC1  
   456-109-326Dell Unity Local Copies1  
   456-109-327Dell Unity Unisphere=IC1  
   456-109-328Dell Unity Unisphere Central=IC1  
   456-109-329Dell Unity Thin provisioning=IC1  
   456-109-330Dell Unity Quality of service=IC1  
   456-109-332Dell Unity FAST Cache=IC1  
   456-109-333Dell Unity FAST VP=IC1  
   456-109-334Dell Unity Replication=IC1  
   456-109-382Dell Unity VASA/vVols=IC1  
   456-109-383Dell Unity ESA Adapter=IC1  
   456-109-395Operating System V4.0=IC1  
        
    If you have any questions about your sales order, please contact your Dell EMC Account Representative or your Authorized Reseller.   
    If you have any questions about Dell EMC Software Licensing, please contact our Worldwide Licensing Support team by following the below instructions:   
    1. Visit https://support.emc.com/servicecenter/ to:   
         
  •         Use the Live Chat between the hours of 3:00 AM and 7:00 PM Eastern.     
  •    
   
         
  •         Open a Service Request.     
  •    
    2. Contact Dell EMC’s live support team by calling - 800-782-4362, option 4, option 4 (24 X 7).   
   
    Thank you for choosing Dell EMC products and services.   
    Dell EMC Corporation   
        
   
    Sample license file for Dell EMC Unity:   
   
    #############################################################   
    # Dell EMC License File   
    # Activation Date:  Jun 02, 2016 07:01:04 PM   
    # Activated By:  First Last   
    # Type:UNSERVED   
    #############################################################   
    INCREMENT BASE_OE_V4_0 EMCLM 1 permanent uncounted \   
        VENDOR_STRING="PRODUCT_LINE=Dell EMC Unity;FEATURE_NAME=UnityOE \   
        V4.0;UOM_CODE=IC;UOM_NAME=Instance per Storage Array;PLC=EU" \   
        HOSTID=NX3SERIALNUMBER=<serial#> dist_info="ACTIVATED TO \   
        <siteid> <cust name> <address> ISSUER=EMC ISSUED=02-May-2016 NOTICE="ACTIVATED \   
        TO License Site Number: <site#>" SN=12345 SIGN="lisense key string"   
   
    and multiple license information based on the packs that was purchased.   
   
    Example of Features:   
    BASE_OE_V4_0 EMCLM      
    ANTIVIRUS EMCLM      
    CIFS EMCLM      
    EMC_SUPPORT_ECOSYSTEM EMCLM      
    ESA_ADAPTER EMCLM      
    FAST_CACHE EMCLM      
    FAST_VP EMCLM      
    FIBRE_CHANNEL EMCLM      
    ISCSI EMCLM      
    LOCAL_COPIES EMCLM      
    NFS EMCLM      
    QUALITY_OF_SERVICE EMCLM      
    REPLICATION EMCLM      
    THIN_PROVISIONING EMCLM      
    UNISPHERE_CENTRAL EMCLM      
    UNISPHERE EMCLM      
    VASA EMCLM